Colombo 03, Western Province
Not resolved
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality


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9 minutes ago

I bought a Tissot PRS516 about a year ago from Dubai. I have no idea as to why its not working now. I watched some of the help tutorials and read some articles to see whether I'm doing anything wrong. In fact, I have done the perfect winding and there is no physical damage, but it works only for a couple of seconds if I shake the watch. I'm very disappointed now after being changed to Tissot from Titian. I have used Casio, Titan, Wester (may be inexpensive brands) watches and my titan watch work even now, even though I bought it over 12 years ago. I hope you would respond me to solve this issue. When I ask the dealer in Sri Lanka they said to bring the watch, but to simply check they wanted 03-04 weeks. I think that's absolutely insane.

Reason of review: Damaged or defective.

Monetary Loss: $750.

Preferred solution: Let the company propose a solution.

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